Poll Everywhere sunset fact sheet
We work hard to keep our apps up to date and it is work we're proud to do. However, it takes time and attention to support so many versions while keeping our users experience secure and stable. We will sunset versions that we can no longer continue to support regularly. We will to do our best to make updating as easy as possible.
| Presentation apps | ||
|---|---|---|
| Platform | Support | Extended support |
| Poll Everywhere for Windows | Our team offers full support for our presentation apps for 6 months. This usually equates to 2-5 active versions. | After 6 months, we will initiate an automated reminder that an update is required. Thereafter, we provide a 1-year extended support window before limiting certain functionality. |
| Poll Everywhere for macOS | Our team offers full support for our presentation apps for 6 months. This usually equates to 2-5 active versions. | After 6 months, we will initiate an automated reminder that an update is required. Thereafter, we provide a 1-year extended support window before limiting certain functionality. |
| Change notification | |
|---|---|
| Prior to 6 months | After 6 months |
| We provide a reminder at least 30 days prior to a presentation app entering an extended support period or critical security updates. | We provide a notice at least 90 days prior to the sunsetting of a presentation app. |
| Critical Security Updates |
|---|
| We provide at most 30 days before mandatory required sunsetting of an app to address critical security issues at which time most if not all functionality will stop working. Depending on severity of the security issues, less than 30 days in advance may be given. |
| Operating systems | |
|---|---|
| Windows | macOS |
|
Microsoft supports many operating system versions for many years. We recommend reading their fact sheet to better understand their policy. Microsoft follows a well-established and documented lifecycle policy. They will routinely end support for software. We provide a notice at a minimum of 90 days prior to the end of extended support by Microsoft for a Windows operating system. |
Apple drops support for both its hardware and software at regular intervals. We recommend reading their fact sheet to learn more. We provide a notice at a minimum of 90 days prior to the end of support by Apple for both hardware and macOS operating systems. |
| PowerPoint |
|---|
|
Microsoft supports Office PowerPoint for many years. We recommend reading their fact sheet to better understand their policy. Microsoft follows a well-established and documented lifecycle policy. We provide a notice at a minimum of 90 days prior to the end of support by Microsoft for PowerPoint |
| Keynote |
|---|
|
Apple drops support for Keynote at regular intervals. We recommend reading their fact sheet to learn more. We provide a notice at a minimum of 90 days prior to the end of support by Apple for Keynote. |
